TODOS SANTOS OFFICE
Plaza Bugambilias, C. Horizonte Local 1,
Brisas del Pacífico, 23300
Todos Santos, B.C.S. México
studio@hillarykent.com
TODOS SANTOS OFFICE
Plaza Bugambilias, C. Horizonte Local 1,
Brisas del Pacífico, 23300
Todos Santos, B.C.S. México
studio@hillarykent.com
Hillary Kent creates boutique hotel interior design that gives a small property an outsized sense of place. We design boutique hotels and intimate resort environments end to end — arrival and lobby, restaurants and bars, guest rooms and suites, spa and pool — so a guest feels the story of the place from the threshold.
A boutique property cannot compete on room count, meeting space or loyalty points. It competes on being somewhere in particular. That is a design problem before it is a marketing one.
A boutique hotel lives or dies on character. Where large-brand properties chase consistency, a boutique hotel earns loyalty by feeling singular and rooted. Our work pairs quiet, contemporary architecture with warm materials, artisan-made furniture and pieces that could not have come from a catalogue — the difference a guest remembers and photographs.
Character is not the same as theming. The properties that age well commit to a restrained architectural shell and spend their budget on a small number of things that could not exist anywhere else — a commissioned mural, a run of hand-glazed tile, a bar built from a single local timber. The properties that date fastest are the ones that decorated instead.
The lobby is the first and last impression. Our hotel lobby design treats arrival as choreography — light, scale, scent and a hero moment in custom furniture — then carries that language through corridors and into the guest room, where comfort and durability matter as much as beauty. Every specification is made to hospitality wear standards without looking like contract furniture.
In a property of twenty to sixty keys, the lobby is rarely just a lobby. It is reception, lounge, breakfast, co-working and the bar’s overflow, and it changes character four times a day. We plan those overlapping uses explicitly — furniture that can be re-set without looking re-set, lighting scenes that carry a room from morning to midnight, and acoustics that let a full room stay conversational.
Our luxury hotel design is furnished and produced through MERCANTIL, our sourcing and production arm, working with Mexican artisan workshops to make bench-crafted furniture, textiles and lighting to contract-grade specification. That vertical integration lets us deliver one-of-a-kind interiors on a hotel timeline and budget.
It also changes what is affordable. Because the pieces are made rather than bought, an independent owner can specify genuinely bespoke furniture at numbers that compare with high-end contract catalogues — and own something no competitor down the coast can order.
Small properties carry every design decision more visibly. There is no second restaurant to absorb a weak concept and no tower of standard keys to average out an awkward room type. Each guest room is likely to be a slightly different shape, which rules out a single repeated prototype and calls for a kit of parts that adapts.
The operating model differs too. Fewer keys at a higher rate means guests spend longer on the property and notice more; back-of-house is tighter, so storage and service routes have to be designed rather than found; and the owner is usually the decision-maker, in the room, which makes the process faster and considerably more personal.
The studio’s hospitality portfolio spans the Ritz-Carlton Reserve Zadún beach club, food-and-beverage and rooftop environments at Four Seasons Cabo San Lucas, and the spa at Chileno Bay, Auberge Resorts Collection — collaborating with firms including EDG Design and Other World Design and with operator brand teams. The same craft and rigor scales down beautifully to a boutique property.
Working to five-star brand standards is a useful discipline to bring to an independent project: durability documentation, prototype sign-off, and a specification that a general manager can maintain five years after opening.
Tell us about your property, your operator standards and your opening date. We will propose a design approach, an FF&E budget range and a production plan. Start your project — or explore our hospitality interior design, FF&E procurement and artisan sourcing.